I really, really hate the NHS - A conversation

I really hate the NHS in all it's forms had nothing but crap from them this week, due to be filing a complaint with a lot of names in it and I will find each person because calls are recorded. Nothing but a total joke you're only there so they can make their cash. I'm sick and tired of getting spoken to and treated like an idiot, I may be to nervous to get the words out or I get confused and lose composure when I feel I am under pressure. I am a patient actually treat me like one and treat me like a human being - they are not the ones having to live this shit but they could at least try a little bloody understanding and empathy. I don't want people to fell sorry for me but I will not be treated like an idiot and constantly messed about. I should at least have a clue by now all of what's happening to me what's happening to me. They are supposed to be there to make you better - not a nervous wreck. No wonder I'm so stressed out - NHS=STRESS!!!!! xxx

As someone who worked in the NHS, I have to agree. Doesn't matter how busy they are, or anything else. The patients must be given time, understanding and empathy. And the fullest information and explanations possible. It only takes a little patience and caring.

Thank you! At first when I saw "As someone who worked in the NHS" I thought I was going to get an earful. But it's nice to see that even though you worked with them you do realise how to treat a patient - one of their customers as such xxx The funny thing is everyone knows this or should know this, it been all over the news for a long time about the NHS and it's hospitals, doctors etc messing up. The ones there have been countless unnecessary deaths, and they show no remorse - they need to do something change their ways. I have been to countless Dr's, specialists, professionals that work for the NHS and it is rife all the way through on occasion you might find a good one but you have to shout awful hard for them to listen. My full adult life has been nothing but NHS and appointments. I am sick of them and the way they treat people, would they want themselves or their families to be treated like that if they were the patients? Hmm I think not! xxx

Exactly. It's very different from the patients perspective. And that has been underlined for me in supporting my partner. Staff very often forget what is common place to them is vitally important and often very scary/hard to cope with for the patients. 

Makes my piss boil. They call patients 'clients' but forget that title means they are providing a service.

Good to see someone who understands and to that gent, thank you for the conversation.